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Q: How will I receive my purchase?
A: Within 24 hours and usually less, you will receive a user name and password for you to log in and begin your course or to download WhiteSmoke.
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Q: Is there are time limit on the Course subscriptions?
A: Yes. The subscription for the English and Spanish Courses is for 3 months time. You will see the date of the English website subscription expiration on the front page of your course link.
WhiteSmoke has no time limit, although purchasing an extended license service addition to your package will guarantee you that WhiteSmoke will retain your purchase number indefinitely should you ever lose your download information.
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Q: Are the English Courses money back guaranteed?
A:Yes, this course is 100% guaranteed, you have nothing to lose! If you feel that you did not benefit from the software tutorial, no hard feelings. We'll simply give you a full refund, no questions asked! |
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Q: Can I receive WhiteSmoke on a CD?
A: Yes. The WhiteSmoke boxed package includes a user booklet, complete CD version of WhiteSmoke, a smart DVD case and is available for an additional $24.95. Your backup CD will be sent to the address within 21 business days. |
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